yes, we are open to walk-ins during lockdown!
As an "essential business", we are here for your grocery needs.
Both walk-in and curbside pickup options are available.
Online orders usually take under 1 week to fulfill unless you have placed a special order for bulk cases or if something is out of stock. When your order is ready for pickup, you will receive an email to book a time for pickup.
For walk-ins, please make sure to wear a mask, sanitize your hands upon entry, and check in your clean containers at the front counter for inspection. Please stand behind the yellow line during check ins and check outs.
Come prepared with a grocery list or containers labelled with what you want to fill them with to make the shopping faster. If you can, please shop solo instead of with the family as we can only allow in 5 customers at one time.
**Refund Policy**: All sales are final. Exception: Products with a manufacturer's defect and unused soy candles may be exchanged within 30 days of purchase with a receipt.
Our current store hours:
Tues-Sat: 10am - 7pm
Sun: 10am - 5pm
Mon: Closed
Our mission
With the increasing amount of waste we produce as a society, it's time to change the way we shop.
We want to make it easy for you to make sustainable choices by carefully curating products that are local, organic, vegan, plastic free, palm oil free, and packaging free whenever possible.
What you can expect to find at Zero Waste Bulk
PACKAGE FREE BULK FOODS, SOAPS, DIY PRODUCTS, AND MORE
Including bulk nuts, seeds, beans, dried fruit, grains, flours, pasta, spices, teas, coffee, cooking oils, soaps, shampoo, conditioner, toothpaste, and laundry detergent. We encourage you to BYOC (Bring Your Own Container) to fill!
LOCALLY MADE PRODUCTS
Including Ontario-grown produce, fresh bread, ice cream, chocolates, hummus, nut milks, kombucha (on tap!), kimchi, soaps, and cosmetics made right here in Kitchener-Waterloo!
SUSTAINABLE ALTERNATIVES TO EVERYDAY ITEMS
Including reusable safety razors, bamboo toothbrushes, stainless steel straws, reusable lunchware, reusable menstrual products, and reusable produce bags.
How to shop zero waste
We encourage everyone to participate in our BYOC program to help reduce packaging waste.
PREPARE
Bring your own clean containers and reusable bags.
TARE
Weigh your empty containers so you only pay for the weight of the products.
FILL
Fill your containers with however much or little product you desire.
CHECKOUT
Weigh and pay for your products.
Preparing your containers to shop in-store?
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